Warranty

Home Cinema Pit Pte Ltd is an authorised retailer for all products listed.

All our products sold on HomeCinemaPit.com.sg are original and direct sourced from local distributors or manufacturer.

All warranties will depend on our local distributor of the product.

HomeCinemaPit.com.sg is not responsible for products purchased elsewhere, and we reserve the right to deny any warranty enquiries for these purchases.

Original product is covered by local warranty handled by the respective local distributors in Singapore from the date of purchase.

Some products are labelled with 'Limited Warranty' and are against manufacturer defects and are limited to physical defects in the materials, parts and workmanship used in the making of the product.

Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorised service attempts are often excluded from any warranty claims, unless otherwise specified.

You will need to provide proof of purchase and the affected part when you are claiming for warranty.

Any defective parts covered by the Limited Warranty will be repaired or replaced free of charge.

If you are not able to produce the e-invoice/receipt when making a warranty claim from the respective local distributor, you may be obliged to pay for any repairs carried out.

Proof of purchase must clearly state the date of purchase from HomeCinemaPit.com.sg and the name of the product.

The replaced or repaired parts provided during the warranty period will be warranted for the remainder of the original warranty period.


What is not covered by the Limited Warranty?

Faults caused by wear and tear, accident, dropping, mechanical damage, damp, moisture, chemical products, abnormal impact damage or force majeure.

Modification or repair by you or third party without the respective local distributors' approval.

   Duration of Warranty

Different products may include different duration of warranty and parts. Typical warranty period is range from 1 to 2 years upone date of purchase.

The warranty length cannot be extended or renewed due to subsequent resale or replacement of the product. 

Limited Warranty does not affect your legal rights under your applicable national laws relating to the sale of consumer electronic products.

Returns

If you are not satisfied with your purchase, you have up to 7 days from the time you receive your item(s) to initiate a return by dropping us an email at info@homecinemapit.com.sg

You can initiate a return once your item(s) have been invoiced and delivered/shipped.

Note: All return item must be returned in unpacked condition. Should item has been unpacked, please let us know and we wil access based on case-to-case basis.